Privacy Policy

Last updated: November 2025

Adventure With Liv LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit adventurewithliv.com or participate in our retreats. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

**Adventure With Liv LTD
** Company number: 16675860
Website: **adventurewithliv.com
** Email: liv@adventurewithliv.com
Registered address: 12 Westbury Road, Trowbridge, Uk

Adventure With Liv LTD is the data controller responsible for your personal information.

2. Personal Data We Collect

We may collect the following information when you use our website, make a booking, or contact us:

Information You Provide Directly

• Name, email address, phone number

• Billing and payment information (processed securely via third-party payment providers Stripe)

• Booking details for retreats

• Emergency contact information

• Dietary needs, health information, allergies, injuries, or limitations you voluntarily disclose for retreat safety (this is special category data)

Information Collected Automatically

• IP address

• Browser type and device information

• Cookies and usage data

Marketing Preferences

• Newsletter sign-ups

• Retreat interest preferences

3. How We Use Your Personal Data

We process personal data only when we have a lawful basis under UK GDPR.

To Provide Retreat Services (Contractual Necessity)

• Managing bookings and payments

• Communicating retreat details

• Providing safety information and personalised accommodations

For Safety and Emergency Purposes (Vital Interests)

• Using your emergency contact if required

• Considering health information you voluntarily provide for safe participation

For Marketing Communications (Consent or Legitimate Interests)

• Sending newsletters or updates if you opt in

• You may unsubscribe at any time

To Manage and Improve Our Website (Legitimate Interests)

• Analytics and website performance

• Customer service improvements

Legal or Regulatory Compliance

• Record-keeping, accounting, fraud prevention

4. Special Category Data (Health Information)

If you provide health, dietary, or accessibility information related to your retreat participation, we process it only with your explicit consent.
This information is used solely to ensure your safety and appropriate accommodations during the retreat.

You may withdraw this consent at any time, but it may affect your ability to participate safely.

5. How We Store and Protect Your Data

• Data is stored securely through password-protected systems and reputable service providers.

• We retain personal data only for as long as necessary for retreat delivery, legal requirements, or business needs.

• Health information is deleted after the retreat unless legally required otherwise.

6. Sharing Your Personal Data

We do not sell your personal data.
We may share it with trusted third parties where necessary:

• Payment processors (e.g., Stripe, PayPal)

• Email marketing platforms (e.g., Mailchimp)

• Booking systems (if used)

• Website hosting and analytics providers

• Emergency medical professionals (only if necessary)

If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., approved international data transfer mechanisms).

7. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience

• Enable essential site functions

• Track analytics (e.g., Google Analytics)

Non-essential cookies will only be used with your consent.
You can manage cookie settings through your browser at any time.

A detailed Cookie Policy should also accompany this Privacy Policy.

8. Your Rights Under UK GDPR

You have the right to:

• Access your data

• Rectify inaccuracies

• Request erasure (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time (e.g., for marketing or health info)

• Complain to the ICO if you believe your data has been mishandled

You can contact the ICO at https://ico.org.uk/.

To exercise any rights, email us at: liv@adventurewithliv.com

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on this page. Continued use of our website indicates acceptance of the updated terms.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact:
**Adventure With Liv LTD
** Email: liv@adventurewithliv.com